Pfeiffer, S. (2023). In the aftermath of COVID, have we hit peak Telehealth and what is the future of virtual care?, National Telehealth Conference 2023, April 2023.
Abstract
The current situation in Australia was shown to be impacted by staff shortages, clinician burnout, chronic disease, and scalability issues on Slide 8 of Dr Pfeiffer’s Presentation. To address gaps in the current system, Slide 13 of Dr Pfeiffer’s Presentation proposed expanded Medicare reimbursements, better training, infrastructure & patient pathways, and more flexible working arrangements.
Further, Dr Pfeiffer described the future of virtual care through the lens of Coviu’s measurement-based virtual care platform and the key factors to consider, being:
- A more interconnected virtual care landscape
- Focus on outcome measurements
- Patient-centred care a key driver
- Artificial Intelligence